Privacy policy

Sarab Tech FZ-LLC ("SarabTech", "we", "us") operates this website and provides managed AI agent services. Our address is Building A4, RAKEZ, Al Hamra Industrial Zone, Ras Al Khaimah, United Arab Emirates. You can reach us at admin@sarab-tech.ae or +971 50 554 0023.

We collect only what we need to respond to you and run the website.

• Details you send us, such as your name, work email, company, phone number, the agent or plan you are interested in, and your message.
• Emails, call notes and other messages you exchange with us.
• Basic technical data, such as IP address, browser type and the pages requested, recorded in server logs by our hosting provider.

This website does not currently use advertising or analytics cookies. If we add them, we will update this policy and ask for your consent where the law requires it.

We use personal data to:

• reply to your enquiry and arrange a discovery call;
• prepare scopes and proposals you ask for;
• keep the website secure and working;
• meet our legal and accounting obligations.

When you become a client, our agents may access the accounts you connect, such as CRM records, social profiles or email lists. We use that data only to deliver the services in the scope we agree with you in writing, and we limit each agent's access to what its task needs.

We do not sell personal data. We share it only with service providers that help us run the website and our services, such as hosting, email delivery and communication tools, under confidentiality obligations, and with authorities when the law requires it.

Some of our providers may process data outside the UAE. Where that happens, we take steps to protect the data as applicable law requires. If you need data kept in the UAE or the GCC, tell us before we connect anything.

We keep enquiry data for as long as we need it to respond and for a reasonable period afterwards. Client data is kept for the length of the service and then deleted or returned, unless the law requires us to keep it.

Depending on applicable law, you may ask to access, correct or delete your personal data, to object to certain uses, or to withdraw consent. Email admin@sarab-tech.ae and we will respond.

We use reasonable technical and organisational measures to protect personal data, including scoped access and action logs for our agents. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and services are for businesses and are not directed at children.

We may update this policy. The date at the top shows when it last changed. Material changes will be highlighted on this page.